Proactai is a cutting-edge solution that transforms the way you communicate with your customers.

Integrate Natural Language (NL) understanding systems into e-commerce platforms and chatting systems like WhatsApp, enhance businesses' customer service, marketing, and sales efforts. Proactai also can integrate seamlessly with your existing systems, enhancing your workflow and productivity by handling common requests and issues. With Proactai, you can deliver a superior customer service experience, while freeing up your human agents to focus on more complex and valuable tasks.

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Applications

Discover Our Cutting-Edge Applications for Smarter Business Solutions

Explore how our innovative apps can transform your workflows, enhance customer experiences, and provide actionable insights to drive growth.

Proactai Desk

Streamline your support operations with Proactai Desk. This app empowers teams to manage and resolve customer tickets efficiently, ensuring timely responses with SLA management. With features for tracking team performance, handling feedback, and overseeing ticket progress, Proactai Desk enhances customer service workflows across the board.

User Management

Effortlessly manage users and their profiles with the User Management app. From secure login and password resets to personalized profile updates and group-based permissions, this app ensures smooth administration. Track user actions with detailed logs and streamline team collaboration with group management features.

Proactai Store Analytics

Gain actionable insights into your store's performance with Proactai Store Analytics. Track customer behaviors, analyze orders, monitor growth trends, and optimize abandoned carts to boost engagement. This app seamlessly integrates with Salla, offering detailed analytics and promotional tools for smarter decision-making.

Proactai Connect

Proactai Customer Bot

Automate customer interactions with Proactai Customer Bot. This app integrates seamlessly with the Salla platform to manage messages, trigger bot responses, and provide real-time analytics for enhanced customer engagement. Gain insights into conversation trends, bot performance, and customer satisfaction through an interactive dashboard.

Exchange and return

Simplify the process for your customers to request exchanges, cancellations, or ask general questions about their orders. We provide a secure and easy-to-use form that customers can fill out to submit their requests or inquiries. This app helps reduce the workload for your support team, streamlining request handling, minimizing response time, and boosting customer satisfaction.

Zid Integration

Coming Soon

Shopify Integration

Coming Soon

Proactai Merchant Bot

Coming Soon

Useful Features

Everything you need to streamline customer service and team collaboration in one place

Not just a collection of features, the platform provides actionable insights and seamless user experiences.

Efficient Ticket Management

Manage customer issues with features like SLA enforcement, overdue ticket tracking, and detailed ticket updates to ensure timely resolutions and enhance customer satisfaction.

Enhanced Team Collaboration

Streamline operations with team-specific ticket views, member management, and detailed team updates, improving coordination and workflow efficiency.

Personalized User Experience

Empower users with profile customization, password management, and language adaptation to provide a secure and tailored experience.

Comprehensive Data Handling

Simplify data management with export functionalities for tickets and users, coupled with robust action logging for transparency and compliance.

AI-Powered Bot Management

Enhance customer service with intelligent bots for automated responses, a centralized bot dashboard, and integration with platforms like Salla, Zid, and Shopify for streamlined operations.

Advanced E-Commerce Insights

Track business performance with features like growth analytics, abandoned cart recovery, customer behavior insights, and detailed order and product tracking.

Real Clients Reviews

What people say

See what our clients have to
say about their experience.

Using Proactai has enhanced our customer service by providing quick, consistent, and 24/7 responses to inquiries, ensuring our customers are always supported. This has greatly improved customer satisfaction while reducing costs and streamlining our operations.